Last Updated: January 1, 2025

1. Introduction

R4C Tech LLC ("we," "our," or "us") is committed to protecting your privacy and maintaining the trust you place in us. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you visit our website r4c.tech (the "Site") or engage with our services.

This policy is designed to help you understand what information we collect, why we collect it, and how you can manage your information. By using our Site, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Complete and submit our contact form
  • Send us direct email communications
  • Subscribe to our newsletters or communications
  • Apply for employment opportunities with us
  • Request quotes or information about our services

The types of personal information we may collect include:

  • Full name and preferred name
  • Email address
  • Phone number
  • Company or organization name
  • Job title and professional information
  • Message content, inquiries, and feedback
  • Resume, portfolio, and employment-related information
  • Business requirements and project details

Automatically Collected Information

When you visit our Site, we automatically collect certain technical information to improve your experience:

  • IP address and approximate geographic location
  • Browser type, version, and language settings
  • Operating system and device information
  • Referring website and search terms used
  • Pages viewed, time spent on each page, and navigation patterns
  • Date, time, and duration of your visit
  • Screen resolution and device capabilities

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Responding to your inquiries and providing comprehensive customer support
  • Communicating with you about our services, updates, and relevant business matters
  • Processing and evaluating employment applications
  • Improving our website functionality, content, and user experience
  • Analyzing website usage patterns and performance metrics
  • Providing personalized service recommendations
  • Maintaining records for business and legal purposes
  • Complying with applicable laws and regulations
  • Protecting our rights, property, and business interests
  • Preventing fraud and ensuring website security

4. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties except in the following carefully defined circumstances:

Trusted Service Providers

We may share your information with carefully vetted third-party service providers who assist us in operating our website and conducting our business, including:

  • Email service providers for communication management
  • Website hosting and cloud storage services
  • Analytics providers (such as Google Analytics) for usage analysis
  • Form processing and customer relationship management services
  • Security services for fraud prevention and website protection

These service providers are contractually bound to protect your information and use it only for the specific services they provide to us.

Legal Requirements and Protection

We may disclose your information when required by law or in good faith belief that such disclosure is necessary to:

  • Comply with legal processes, court orders, or government requests
  • Protect and defend our rights, property, or safety
  • Protect the rights, property, or safety of our users or the public
  • Investigate potential violations of our terms of service or policies
  • Prevent or investigate possible wrongdoing in connection with our services

Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized services. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you interact with our website
  • Analyze traffic patterns and popular content
  • Improve our website performance and functionality
  • Provide customized content and recommendations

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit some functionality of our website. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

6. Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Industry-standard SSL encryption for data transmission
  • Secure server infrastructure and regular security updates
  • Access controls and authentication protocols
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and privacy practices

While we strive to protect your information using commercially acceptable means, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

  • The nature of the information and how it is used
  • The sensitivity of the information
  • Legal and regulatory requirements
  • Legitimate business needs

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

  • Right to Access: Request information about how your personal data is processed
  • Right to Rectification: Request correction of inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal information under certain circumstances
  • Right to Restrict Processing: Request that we limit how we use your information
  • Right to Object: Object to our processing of your personal information
  • Right to Data Portability: Request a copy of your information in a structured, machine-readable format
  • Right to Withdraw Consent: Withdraw your consent to processing where we rely on consent

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

10. Children's Privacy

Our website and services are designed for and directed to adults and businesses. We do not knowingly collect, use, or disclose personal information from children under the age of 13 without parental consent.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take immediate steps to delete such information from our systems. If you believe we may have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make changes, we will:

  • Post the updated Privacy Policy on this page
  • Update the "Last Updated" date at the top of this policy
  • Notify you of significant changes through email or website notice
  • Provide additional notice as required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please don't hesitate to contact us:

R4C Tech LLC

Email: contact@r4c.tech

Phone: (720) 571-7001

Address: 1500 N Grant St, Suite 4820, Denver, CO 80203

We are committed to addressing your privacy concerns and will respond to your inquiries in a timely manner.